PartsArena TradeCounter has successfully launched in 29 Jewson Partnership Solutions (JPS) stores across the country from 1st May 2024.
JPS, a specialist brand of STARK Building Materials UK dedicated to partnering with public sector organisations to create bespoke supply chain solutions, has implemented the boiler parts identification system into 29 stores currently supplying heating spares.
The uptake aims to enhance the service they can offer customers by ensuring colleagues in branch are able to identify the correct heating spares before purchase, therefore reducing the risk of incorrect parts being used on repairs and subsequently returned.
JPS currently cater to the varied needs of their customers through the supply of a diverse range of spares, all tailored to the specific housing association. This addition will provide JPS colleagues with access to a wealth of resources including over 129 manufacturers, exploded diagrams with hotspots, part images, descriptions, and codes, as well as interactive installation and user manuals.
Scott Cooper, Managing Director of JPS, said; At JPS, we’re always looking for new ways in which we can help our customers to
be more efficient and ultimately, increase their first-time fix rate. Through PartsArena we hope to be able to streamline the process for identifying necessary parts for a job within our stores, allowing them to focus more on the repair itself.”
PartsArena not only benefits JPS but also provides stockists and heating companies across the UK with access to the largest heating database through its web or PartsArena Pro app platform. For more information, please contact Alison or Alex on 01332 253 172 or email sales@partsarena.com.
