TradeCounter for Stores

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Hundreds of heating parts stockists rely on PartsArena TradeCounter in their stores. 98% of users report improvements to their customer service as a result.

PartsArena TradeCounter provides accurate parts identification, less ambiguity, improved customer service and more efficiency in your stores.

This also means re-stocking returned parts is less common, and of course, your store is more profitable.

For advising customers face-to-face or over the ‘phone, TradeCounter is the original and most trusted parts identification tool in spares stockists across the UK.

Includes access to:

138 manufacturers
251,000 parts with descriptions
45,000 exploded parts diagrams with hotspots
24,000 models
22,000 parts images
13,000 parts lists
7,000 interactive technical manuals

TradeCounter costs £396.22 + vat per annum. Discounts available for multiple subscriptions.  Please get in touch to discuss your requirement.

An invaluable addition to your business.

TradeCounter’s return on investment is soon realised.  For under £8 per week (excl. vat), hundreds of heating part stockists re-subscribe year on year and say they couldn’t be without it.

Guess-work and the time spent by your staff and customers to distinguish correct parts impacts on customer service and productivity.

Maybe a part is obsolete or has been superseded and the replacement isn’t entirely known?  With PartsArena directly to hand in the first instance, finding the correct part first-time is a game changer.

[TradeCounter] reduces returns drastically – Stephen Waymark – Assistant Manager – Plumbase
PartsArena, in simple terms, provides our store staff all the information they need to provide the best possible spares information for customers, they simply couldn’t be without it – Aidan Ogle – Spares Director – Plumbase
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