TradeCounter for Stores

  1. Home
  2. TradeCounter for Stores

Hundreds of heating parts stockists rely on PartsArena TradeCounter in their stores because it enables their staff to give the best possible parts advice to customers.

98% of users say TradeCounter has improved their customer service, for a little over £7 per week investment.

PartsArena TradeCounter provides accurate parts identification, less ambiguity, improved customer service and more efficiency in your stores.

This also means re-stocking returned parts is less common, and of course, your store is more profitable.

For advising customers face-to-face or over the ‘phone, TradeCounter is the original and most trusted parts identification tool in spares stockists across the UK.

In a 2022 survey we asked Plumbase what PartsArena TradeCounter had done for their spares business. You can read the survey results here:

An invaluable addition to your business.

TradeCounter’s return on investment is soon realised.  For a little over £7 per week, hundreds of heating part stockists re-subscribe year on year and say they couldn’t be without it.

Guess-work and the time spent by your staff and customers to distinguish correct parts impacts on customer service and productivity.

Maybe a part is obsolete or has been superseded and the replacement isn’t entirely known?  With PartsArena directly to hand in the first instance, finding the correct part first-time is a game changer.

A PartsArena TradeCounter  licence costs £373.64 + vat per year.  Volume discounts available.

[TradeCounter] reduces returns drastically – Stephen Waymark – Assistant Manager – Plumbase
PartsArena, in simple terms, provides our store staff all the information they need to provide the best possible spares information for customers, they simply couldn’t be without it – Aidan Ogle – Spares Director – Plumbase