PartsArena TradeCounter for Stockists

Assist your customers and branch staff in quickly finding the right parts. PartsArena TradeCounter is the parts specialist in your stores.

Not every parts stockist has an in-house spares expert on standby. Your staff are juggling multiple tasks, often spending valuable time deciphering vague part descriptions over the phone from engineers.

It’s time to reduce the queues and ease the pressure of getting the right parts the first time for your customers. PartsArena TradeCounter is your go-to parts specialist that always delivers.

With PartsArena TradeCounter, you’ll experience precise parts identification, less guesswork, improved customer service, and greater efficiency in your stores.

This also means fewer returned parts and, naturally, increased profitability for your store.

  • Effectively manages telephone query outcomes
  • Reduces waiting times in store
  • Improves knowledge and helps with staff training
  • Fewer returned parts
  • Makes your business more cost efficient

TradeCounter’s return on investment is soon realised for under £8 per week.

A full annual subscription costs £395 + vat per licence. Multiple licence discounts apply.

PartsArena provides our store staff all the information they need to provide the best possible spares information for customers, they simply couldn’t be without it – Aidan Ogle – Spares Director – Plumbase

National parts stockist Plumbase told us how PartsArena TradeCounter has helped their spares business.