Hundreds of heating parts stockists rely on PartsArena TradeCounter in their stores because it enables their staff to give the best possible parts advice to engineers.
98% of users say TradeCounter has improved their customer service.
PartsArena TradeCounter provides accurate parts identification, less ambiguity, improved customer service and more efficiency in your stores.
This also means re-stocking returned parts is less common, and of course, your store is more profitable.
For advising customers face-to-face or over the ‘phone, TradeCounter is the original and most trusted parts identification tool in spares stockists across the UK.
In a 2022 survey we asked Plumbase stores what PartsArena TradeCounter had done for their spares business. You can read the survey results here:
Guess-work and the time spent by your staff and customers to distinguish correct parts impacts on customer service and productivity.
Maybe a part is obsolete or has been superseded and the replacement isn’t entirely known? With PartsArena directly to hand in the first instance, finding the correct part first-time is a game changer.
TradeCounter’s return on investment is soon realised. The equivalent of a little over six pounds a week, hundreds of heating part stockists re-subscribe year on year and say they couldn’t be without it.
A PartsArena TradeCounter licence costs £357.55 +vat per year. Volume discounts available.