TradeCounter for Branches

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Hundreds of heating parts stockists rely on PartsArena TradeCounter in their branches because it enables their staff to give the best possible parts advice to engineers.

PartsArena TradeCounter provides accurate parts identification, less ambiguity, improved customer service and more efficiency in your branches.

This also means re-stocking returned parts is less common, and of course, your branch is more profitable.

For advising customers face-to-face or over the ‘phone, TradeCounter is the original and most trusted parts identification tool in branches across the UK.

Guess-work and the time spent by your staff and customers to distinguish correct parts impacts on customer service and productivity.

Maybe a part is obsolete or has been superseded and the replacement isn’t entirely known?  With PartsArena directly to hand in the first instance, finding the correct part first-time is a game changer.

TradeCounter’s return on investment is soon realised.  The equivalent  of a little over six pounds a week, hundreds of heating part stockists re-subscribe year on year and say they couldn’t be without it.

A PartsArena TradeCounter  licence costs £345 +vat per year.  Volume discounts available.

We couldn’t run our business without it. It’s great for finding spare parts, explaining boiler issues to customers and for staff training.
I like the fact that it is updated on regular basis and some of our less experienced staff find the search function extremely useful.