Tools like PartsArena are most beneficial when they become part of your whole process, as opposed to standing on their own. That’s when you’ll see the biggest improvement.Barry O’Callaghan, Head of Domestic Operations at T Brown Group
Surrey-based T Brown Group is an award-winning contractor working with local councils, housing associations, schools and colleges. Domestic and commercial gas servicing is a key part of the company’s operations, with a team of 75 domestic repair field engineers.
Barry O’Callaghan, Head of Domestic Operations at T Brown Group, explained how they now enjoy a fully integrated system – from part identification to job fix – and how PartsArena became an important piece of this jigsaw.